Steven McCarthy Health Care Consulting logo
Health care team meeting around a conference table

Consulting for Clinics and Health Organizations

Clinics and health organizations are being asked to grow faster than ever, often without the management depth of a hospital. I offer practical, experienced help to physicians, clinic owners, executive directors and boards who need to get something important right. I work with clients across Hamilton, Halton and Niagara.

I bring more than 30 years of leadership in health care and business. As Manager of the Department of Medicine at McMaster University's Faculty of Health Sciences, I was responsible for the finances, space and staff of a department of about 440 physicians, researchers and staff. As Director of Standards at Metropolitan General Hospital, I led quality, risk, health and safety, and information systems. I then owned and operated financially successful businesses for more than 29 years, growing to more than $30 million in annual revenue and over 120 employees across multiple sites.

I am a Certified Health Executive and a Life Member of the Canadian College of Health Leaders.

Consulting services are provided by Steven McCarthy personally, as an independent business.

Clinic Setup and Planning

Opening a new site or expanding an existing one? I help you work out the practical details before you commit:

  • How much space and how many rooms you need, now and in five years

  • How patients and staff will move through the clinic

  • What it will cost to open, and a realistic first-year budget

  • A staffing plan and recruitment timeline

  • An opening checklist covering policies, systems, equipment and suppliers

Health Care Operations

A clear outside look at how your organization is running, with a practical action plan your team can carry out:

  • Patient flow, scheduling and wait times

  • Staffing, roles and workload

  • Budgets, billing and cost control

  • Quality, risk and patient safety

Team reviewing floor plans on a desk
Board members meeting around a table

Governance and Boards

Good governance keeps an organization focused and accountable. I work with boards of clinics, community health organizations, foundations and not-for-profits on:

  • Governance reviews: bylaws, committee structure and board policies

  • Strategic planning sessions that end with clear priorities

  • Board orientation and evaluation

  • The working relationship between the board and management

I have served as a director of the Campbellford Memorial Hospital Foundation, a member of the Trent Hills Physician Recruitment and Retention Committee, a community foundation president, and a director of a chamber of commerce and a community sports club, and I have written on quality and the board.

Interim Leadership

Short-term operational or executive leadership when you need it most: while you recruit, through a leadership transition, or during a major project such as an opening, a merger or a restructuring.

I step in quickly, keep operations steady, deal with the issues that cannot wait, and leave you with a clear written handover for your permanent leader.

Leader presenting to colleagues in a modern office
Traditional university reading room

How Engagements Work

  1. A first conversation. We talk about what you need, at no cost and with no obligation.

  2. A written proposal. Scope, deliverables, timeline and a fixed fee, agreed before any work begins.

  3. The work. Regular check-ins, so there are no surprises.

  4. The handover. A written report or plan your team can carry out.

Every engagement begins with a written agreement setting out the scope, fees and any potential conflicts of interest.

Start a Conversation

Email steven@stevenmccarthy.ca