Insights
I write about leadership, health care operations, governance, and the real estate decisions that clinics and practices face.
My perspective comes from experience: inside hospitals and academic medicine, running a large business, serving on boards, and now helping health care organizations with their space.
The subjects explored here reflect the questions I have encountered throughout my career: how organizations perform, how leaders make decisions, how businesses adapt to change and how seemingly ordinary decisions can have significant long term consequences.
Real estate services: Steven McCarthy, Real Estate Sales Representative, RE/MAX Escarpment Realty Inc., Brokerage. Consulting services are provided separately by Steven McCarthy as an independent business.
Contracts Are King: Know Your Rights, Understand Your Obligations
Contracts define our relationships, responsibilities, obligations, and protections. But a signature does not guarantee an outcome. Understanding the language, anticipating ambiguity, and engaging specialized legal counsel are essential to protecting your interests and making sound business decisions.
Leadership Creates Culture: Trust, Confidence and the Power to Develop People
5 min read · Leadership shapes the culture in which people work and grow. The strongest cultures are built on trust, not suspicion; learning, not blame; and confidence, not fear. When leaders invest in people, encourage accountability and create an environment where individuals can thrive, the entire organization becomes stronger.
Leadership Begins with Conscience
4 min read · Leadership requires flexibility in our positions and conviction in our principles. The ability to listen, compromise and find common ground is essential, but our values and conscience must remain our compass. The challenge is knowing when to change our minds and when to stand firm.
Angelo: The Measure of a Man
6 min read · Some people leave a lasting impression on your career. Others change your life. Angelo was both. For ten years, he was my trusted colleague, a remarkable leader and a loyal friend whose courage, faith and unwavering concern for others revealed the true measure of a man. I will be forever grateful that our paths crossed.
Generals Die in Bed: Are You Hiding in the Bunker?
3 min read · We spend a great deal of time protecting ourselves from criticism, avoiding difficult conversations and waiting for the perfect moment to act. We build our bunkers, surround ourselves with reasons why now is not the right time, and convince ourselves that caution is the same as good judgment. But leadership demands something more. It requires the courage to step outside, face the uncertainty and accept responsibility for what happens next. The question is not whether you have a bunker. Most of us do. The question is whether you have been hiding in it for so long that you have forgotten what it means to lead.
Fathoming the Unfathomable
4 min read ·
Sometimes the most difficult problems in business are the ones that simply do not make sense. Experience teaches us that not everything can be explained, but sound judgement helps us decide what to do next. Not everything is fathomable. Not everything needs to be.
Be Grateful and Show Gratitude
5 min read · Success is rarely achieved alone. The people who teach us, challenge us, open doors and stand beside us become part of our story. Be grateful for them, show your gratitude, and never allow success to make you forget those who helped you along the way.
Mankind Was My Business
4 min read · Business is not the purpose. People are. The numbers tell us how we are performing, but the people we develop, the relationships we build and the communities we strengthen tell us what our leadership was actually worth.
In Times of Adversity, Never Forget Those Who Stood By You
4 min read · Success should not erase your history. Remember the people who believed in you before the outcome was certain, supported you when circumstances were difficult and stood beside you when there was nothing to gain.
Leadership and the Board
5 min read · A Board should never become an audience for management. Management should never become an extension of the Board. The relationship works when both understand their responsibilities, respect the other’s role and remain focused on the organization rather than themselves.
Keep Moving Forward
4 min read · Experience should expand your possibilities, not reduce them. The past provides the foundation. Experience provides the tools. Judgement provides the perspective. But action creates the future
Stop Deferring Tomorrow
5 min read · Tomorrow is not something that suddenly arrives. We create it through the decisions we make today. Waiting is still a choice. The question is whether it is taking us in the direction we actually want.
The Loneliness of Leadership
5 min read · Leadership can be a very public job, but some of its most difficult moments happen in private. The responsibility of making difficult decisions can be isolating, even when you are surrounded by people.
What Tough Times Teach us about Change
3 min read · What do we do when circumstances change? Leadership is tested when the plan changes, uncertainty takes hold and we still have to decide what comes next.
Who Gets to Tell Your Story?
3 min read · One decision does not define a career. One difficult period does not define a person. And one chapter, whether successful or disappointing, does not tell the whole story
What 30 Years of Leadership Taught Me About Organizations
3 min read · A career is not defined by one chapter. It is built over time through experience, values, decisions and the resilience to keep moving forward.